FAQ's

How long will my order take?

We will try very hard to get you your order as quickly as possible. However, your piece of jewelry is made to order, and can take 4-6 weeks, depending on the complexity. 

How do I care for my jewelry?

We want you to enjoy your Michelle Rhodes jewelry for a long time. For that reason, please keep it away from lotions, perfume, and water, and keep it in a cool dry place. 

What is your return policy?

We know fine jewelry is an investment, and you’ve likely taken a lot of time and effort to choose your piece. If you aren’t happy, you can exchange it for something else, but we are sure you’ll be happy.

Questions? Let us help you choose the perfect piece.

 The details:

Personalized jewelry may be returned for store credit only. A written request for return must be received by michelle@michellerhodes.com within 10 days of delivery. Cost of shipping will be deducted from the store credit. Jewelry must be worn and in original condition.

Do you do custom work?

We LOVE doing custom work!! Please contact us at customerservice@michellerhodes.com and we will get you started!